We're a small team in the Lehigh Valley and we read every message. Here's how to reach us, and answers to the things people ask most.
Subscriptions are billed through your Apple ID, so you cancel them in iOS Settings, not inside BiteBop:
Your access continues until the end of the current billing period. Cancelling is as easy as subscribing.
You can permanently delete your account and associated personal data from inside the app: open Profile → Settings → Delete account and confirm. This removes your data as described in our Privacy Policy. If you have any trouble, email us and we'll take care of it.
Because most apps use the "3,500 calories = 1 pound" rule, which over-promises. BiteBop models how your metabolism adapts as your body changes and projects on the adherence you actually hit, so the number is honest, and it comes with a confidence band. Learn more on the home page.
No. Instacart is an optional convenience. You can view and use your shopping list without ordering, and shop however you like. When you do tap "Send to Instacart," checkout happens on Instacart under their terms.
Yes. We never use your health or body data for advertising, and we never sell it. Any data from Apple Health stays isolated from marketing. Full details are in our Privacy Policy.
Sign in with the same Apple ID, open BiteBop, and use Restore Purchases in Settings. Your subscription and data will sync back.
Still need help? Email chandan.mishra@tableturnr.com with your device model and iOS version, and a short description of what's happening. A real person will get back to you.